FAQs

Emotibles Earphone Charms (aka Emotibuds)

Apple iPod Earbud Comparison
Do Emotibles Earphone Charms fit non-Apple earphones?
UPDATE: As of January 1, 2009, new Emotibuds purchased from Emotibles.com feature a slightly altered design, molded to fit both classic and the newest standard iPod and iPhone earphones (pictured) WITHOUT inserts. (Formerly, our charms fit the classic Apple iPod earbuds and were packaged with inserts to make them compatible with second-generation earbuds. If you ever need replacement inserts, just email us.) While our charms are made of a flexible rubber and tend to fit similar sized earphones, styles change too frequently for us to maintain a comprehensive list of compatible models.
Can I purchase custom earphone charms?
We don't produce branded or promotional earphone charms for just anyone -- you have to have something awesome. And you have to order in bulk. If you're interested in ordering earphone charms that feature a custom Emotible or some other design or likeness, please contact us with details, and we'll see what we can do.
Why are Emotibles Earphone Charms the best earphone charms?
Ah, let us count the ways:
  1. Emotibles earphone charms are truly original. As designers, we wanted to bring color and expression to those oh-so-common white earbuds. And because we were passionate (or stubborn), we did so in spite of the naysaying and sheer lack of comprehension expressed by those with whom we shared our idea. Emotibles are the real deal, created by artists, not by tacky imitators. Emotibles were the first, and they're still the best.
  2. Emotibles charms are made of a high-grade rubber (not PVC) and are non-toxic and hypoallergenic, as something that comes in contact with your skin should be.
  3. Emotibles charms bear an elegant design refined over many iterations, reams of sketches and CAD drawings, trunkloads of clay models and silicone molds, and countless debates (usually civilized) about color.
  4. Emotibles charms are, like all Emotibles stuff, strangely expressive. Our charms are sized to attract attention from afar and then surprise up close. They are subtle even as they blow people's minds.

Buying From Emotibles.com

What is your return policy?
We stand behind our stuff. If you are dissatisfied with your purchase for any reason, you can return unused items to us within 30 days for a full refund. Be sure to notify us in advance with your order number and the reason for your return. If your goods arrive damaged or defective, notify us within 15 days of receiving your order, and we will replace them immediately.
Do you ship internationally?
Yes, we ship all around the world using postal airmail, UPS and FedEx. Unfortunately, we have suspended shipping via postal airmail to Italy due to many delivery problems, but you can still have your goods shipped to Italy via UPS or FedEx.
How long does shipping take?
Shipping times vary by country and method. Most shipments within the U.S. arrive within 3-5 days. Most international airmail shipments arrive within 7-14 days.
Where else can I buy Emotibles stuff?
Emotibles products are available on our Web site and in design-conscious online and boutique shops around the world. If you don't want to buy them online, let us know where you live, and we'll let you know where to get them!
Copyright © 2005-2009 Emotibles.com | All Rights Reserved.
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